Account Manager

Responsibilities

• Build and maintain strong, long-lasting relationships with existing clients.
• Stay up to date with the latest developments in POS technology and industry trends.
• Educate clients on new features, updates, and enhancements to our POS systems.
• Proactively identify and pursue new business opportunities within existing accounts and through referrals.
• Negotiate contracts and pricing terms.
• Proactively addresses customer issues and concerns.
• Collaborate with internal teams (sales, marketing, technical support) to ensure seamless customer onboarding and ongoing support.
• Maintain accurate records of client interactions and sales activities.
• Forecasts and plans for future growth of the existing accounts.
• Provide regular reports on account performance and sales pipeline.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related...