Account Manager

Live conversations. Real relationships. Real results.

Hi! We're Smartsourcing , and we're hiring a full-time , remote Account Manager to lead a portfolio of clients — resolving billing and technical queries, running proactive check-ins, and nourishing accounts that keep clients around and growing.

About the Role

As an Account Manager, you'll take end-to-end ownership of a portfolio of client accounts on a real estate marketing and automation platform serving real estate offices . This is account nourishment, not customer service — you'll be the front-line response for billing and technical queries, but the bigger job is running proactive check-ins, catching risk early, delivering onboarding and product coaching, and identifying opportunities to grow the relationship. The business is scaling — a little past startup — so processes still evolve as the team ...