Account Manager, People Solutions

Client

• Responsible on programme design, placement, marketing and consultancy services for Lockton’s clients in line with agreed account strategies and ensure it is in accordance with Lockton operating procedures and compliant with regulatory.
• Consistently improving relationship and service with clients and contribute towards revenue growth Manage and maintain market relationships at both operational and strategic level
• Answer all queries according to company SLA’s (within 24 hours)
• Account stewardship
• Ensure prompt and accurate invoicing and that clients understand the Lockton cash collection terms, monitor, follow-up and resolve debtor queries in a timely manner to ensure prompt payment of premiums and fees.
• To identify and cross-sell the inter-department services which Lockton is able to provide
• Maintain renewal income to at least budgeted levels and in line with set and ...