Account Manager (Coordinator)

Job Summary

The Account Manager serves as the primary point of contact for assigned clients and is responsible for ensuring the successful delivery of services through coordination with internal teams. This role focuses on maintaining strong client relationships, managing expectations, and ensuring high levels of client satisfaction. Key responsibilities include overseeing service delivery, monitoring performance against service level agreements, resolving client issues, and coordinating cross‑functional teams to ensure timely and quality output. The Account Manager also conducts regular client reviews, prepares performance reports, and identifies opportunities for account growth and service improvement.

The ideal candidate should have 3–5 years of experience in Account Management, Client Services, Customer Success, or a related role, with experience managing multiple client accounts simultaneously. Experience in coordinating cross‑functional teams and service d...