Vacancy Description
Responsibilities
Engage with multiple customers in the SMB space to build a stronger partnership between their business and DeputyOwn the relationship with key decision makers to drive renewal, expansion, and upsell conversationsUse data and work closely with Customer Success Managers to identify trends with accounts and strategic growth opportunitiesDrive higher levels of adoption for customers who are underutilising the Deputy solutionMaintain a thorough understanding of a customer’s business needsManage sales funnel of renewals and expansion opportunities while working closely with legal, sales and marketing on commercial aspects of partnershipsBe proactive about flagging customer risk, issues and threatsMaintain knowledge of trends in workforce management, and time & attendance industryContinuously analyse and deliver feedback to leadership teams and parti...