Account Handler

We are currently seeking an Account Handler to join our friendly team at our Hoddesdon site on a 12 month fixed term basis!

Salary: £26,000 per annum.

Working hours: Monday to Friday, 07:30-15:30 or 08:15-16:15 or 09:00-17:00.

As an Account Handler you will be the first point of contact for clients to address/resolve queries and issues as they arise.

Key Duties of an Account Handler:

• To respond professionally, promptly and with precision to requests and queries from the Client.
• Mitigate the impact of any errors by reporting potential claims at the earliest opportunity.
• Generate Daily / Weekly / Monthly Service and compliance reports.
• Follow established procedures and protocols regarding all loads to ensure the integrity of the load and our brand.
• Resolve any identified discrepancies in documentation before send...