Academic operations coordinator

The Independent Institute of Education, Rosebank International is part of the ADv TECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank International has grown to a student population of more than 41,000 students nationwide.

Academic Operations Coordinator

The role of the Academic Operations Coordinator is to coordinate, implement, provide support and generally oversee the events and initiatives to enhance and improve the overall student experience. To manage assigned programmes, Lecturers and Students through effective communication, liaison and service delivery.

Duties & Responsibilities Manage student queries via IIE RC Assist as an agent. Resolve or assist with queries or requests on IIE RC Assist. Sustain relationships with external service providers. Escalate queries or requests within the campus communication. Protocol and ensure effective information sharing / referral. Capture and update student notes on SIS. Att...