Vacancy Description
3rd Line Support Engineer
Salary: £35,000 – £45,000 per annum
Location: Oxford
Our client is a well-established Managed Service Provider (MSP) looking for an experienced 3rd Line Support Engineer to join their team in Oxford.
This is a client-facing role resolving technical issues, supporting client infrastructure, and contributing to changes within a structured MSP environment.
The Role
* Support and maintain the systems
* Act as the go-to escalation point for 1st and 2nd line colleagues
* Own complex and priority tickets end to end
* Get to the root cause of issues rather than just patching symptoms
* Maintain high first-time fix rates
* Carry out ongoing infrastructure maintenance and patching
* Handle the technical delivery of changes such as migrations, upgrades, and new implementations,
* Coordinate with client and internal stakeholders so changes land smoothly with minimal ...
Salary: £35,000 – £45,000 per annum
Location: Oxford
Our client is a well-established Managed Service Provider (MSP) looking for an experienced 3rd Line Support Engineer to join their team in Oxford.
This is a client-facing role resolving technical issues, supporting client infrastructure, and contributing to changes within a structured MSP environment.
The Role
* Support and maintain the systems
* Act as the go-to escalation point for 1st and 2nd line colleagues
* Own complex and priority tickets end to end
* Get to the root cause of issues rather than just patching symptoms
* Maintain high first-time fix rates
* Carry out ongoing infrastructure maintenance and patching
* Handle the technical delivery of changes such as migrations, upgrades, and new implementations,
* Coordinate with client and internal stakeholders so changes land smoothly with minimal ...
Ready to Apply?
अभी आवेदन करें
Submit your application for 3rd Line Support Engineer at Xact Placements Ltd
Apply for this Position