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2nd Line Engineer

IMT Resourcing Solutions

Cheltenham, Gloucestershire, United Kingdom Full-time July 13, 2026
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Vacancy Description

2nd Line IT Support Engineer
 
Location: Cheltenham (Hybrid Working)
Salary: £32,000 - £35,000
Job Type: Permanent, Full-Time
 
About the Role:
 
Our client, an established and growing Managed Service Provider, is looking for a 2nd Line IT Support Engineer to join their expanding team in Cheltenham.
 
This is an excellent opportunity to work with a wide range of business clients, supporting modern Microsoft and cloud environments while developing your technical skills through varied project work and infrastructure support.
 
Joining a collaborative and forward-thinking team, you'll have genuine opportunities for career progression, ongoing training and exposure to the latest technologies.
 
What You'll Do:

Provide 2nd line support across desktop, server and cloud environments
Troubleshoot and resolve escalated technical issues
Support Microsoft 365, Windows Server and Active Directory
Diagnose networking issues ...

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