24/7 Enterprise Service Desk Technician

Dormont Manufacturing Co is seeking a Service Desk Technician to provide exceptional technical support. The candidate will resolve a variety of IT issues while ensuring a customer-centric experience. This role requires strong analytical skills and experience in an MSP environment.

Success in this position will come from a positive attitude, teamwork, and a proactive approach to problem-solving. Ideal qualifications include a bachelor's degree in a relevant field and familiarity with ITIL practices.