24/7 call center manager — igaming & ai-driven cx

The Good Human (Pty)Ltd seeks a Call Centre Manager for their online casino and sportsbook in Johannesburg. You will lead a robust team, ensuring excellent customer service and compliance with gaming regulations. The ideal candidate has 5+ years in contact centres with 2-3 years in management roles, strong leadership, and analytical skills. This is an office-based role, emphasizing regulatory diligence and service excellence during high-pressure events.
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