1715 Medellin IT Support & Systems Administrator (Medellín)

We are seeking an IT Support & Systems Administrator to provide comprehensive technical support and manage enterprise systems, cloud services, and business applications. This role combines Help Desk operations with systems administration responsibilities, ensuring reliable IT services, secure infrastructure, and an excellent end-user experience.

Requirements

• Experience providing L1/L2 IT support and systems administration.
• Knowledge of Windows and macOS.
• Knowledge of Microsoft 365 administration.
• Knowledge of Azure cloud services.
• Knowledge of Windows Server.
• Knowledge of Active Directory.
• Knowledge of networking fundamentals (DNS, DHCP, TCP/IP).
• Knowledge of VPN, LAN/WAN, and remote connectivity.
• Knowledge of VoIP systems.
• Experience supporting CRM platforms and Adobe products.
• English proficiency at B2 level or higher.
• Strong communication, customer service, a...